Returns & Exchanges

At Fenix Lighting, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return them within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unworn garments with original tags attached into the original packaging or a secure shipping box.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days.